Terms and conditions

Orders

Teemu Järvi Illustrations products can be purchased by making an order in our online store. The customer is responsible for making sure that the information you provide is accurate and up-to-date. After placing the order, the customer will receive an Order confirmation by email. If the payment process is cancelled, the order is also cancelled automatically. Once the order has proceed to shipping the customer will receive a tracking code by email. The customer is bond to order and terms and conditions of each order that is in force at the time of ordering.

Register for our newsletter and you won’t miss out on any news or offers. As a newsletter subscriber you can get 10% off your next purchase. You will receive the discount code via email after subscribing. The offer cannot be combined with any other discount.

Delivery

Delivery before the holidays?

Order by December 19th using Posti in Finland. For GLS & FedEx shipping the last day to order is December 12th.

We deliver worldwide from Finland. Domestic deliveries are shipped via Posti with in 2–3 business days. International deliveries are shipped via GSL and FedEx. The estimated delivery times are 5 business days.

Shipping costs: Post package to Finland 5,90€, home delivery package to Finland 11,90€, GLS parcel delivery to EU countries 10,90€, FedEx parcel delivery outside the EU 24,90€.

We offer free delivery in EU for orders over 150€. Valid until further notice.

Due to Brexit, we are not able to ship to UK at the moment.

Payment methods and prices

All payments are made by through Finnish online banks, credit cards Visa, Visa Electron, Mastercard and American Express.

Payment Service Provider

Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant.

Paytrail Plc
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Phone: +358 207 181 830
Business ID 2122839-7

For reclamations, please contact [email protected]

Inside EU, all product prices include 24% VAT. For countries outside EU, VAT is automatically reduced from the price. Shipping cost will be added automatically in all orders. Teemu Järvi Illustrations Oy reserves the right to change the prices.

Customs Duties

For orders made from countries outside the EU, the sum to pay at the checkout will not include possible import customs. Please note that any import customs, if applicable, may have to be payed in the customer’s own country by the customer.

Returns

Products ordered from the online shop have a 14-day exchange and return right.
The returned products must be returned complete and unused in their original packaging.
If you wish to make a return or the product is incorrect, please contact us via e-mail [email protected]

General

Teemu Järvi Illustrations receives the right to modify, alter or update these terms and conditions. The customer is expected to read through and accept the current terms before placing an order. We will not be held responsible for any delay, failure, damaged goods or any indirect or consequential loss that arises from any cause that is beyond our reasonable control. All copyright and other intellectual property rights in and relating to the materials presented on these pages are owned by Teemu Järvi. Any unauthorized or unlawful copying, downloading or use is prohibited. All photos are copyright protected.

#yesteemujarvi

By responding #yesteemujarvi You agree to the following terms and conditions:

You grant Teemu Järvi Illustrations Oy (hereinafter ”Teemu Järvi”) a non-exclusive, royalty-free license and right to use, as well as exercise intellectual property rights and other proprietary rights subsisting therein, the content (including any photo(s) and text thereof), that You have posted with the hashtag #yesteemujarvi (hereinafter “Content”) for marketing and advertising purposes on Teemu Järvi social media channels, newsletters and website www.teemujarvi.com.

You hereby warrant that You own all applicable intellectual property rights and other proprietary rights in and to Your Content and the Content does not violate any rights, privacy or immaterial rights of a third party and that You have all relevant permission(s) from e.g. any person(s) appearing in Your Content. You hereby release and discharge Teemu Järvi from all and any obligation to pay any compensation for the use of Content in connection with the uses described above; and You hereby release, and forever discharge and agree to hold Teemu Järvi harmless from all actions, claims, proceedings, demands, and liabilities whatsoever in connection with use of the Content as described above.

Contact

Please do not hesitate to contact us if you have any questions.

Teemu Järvi Illustrations Oy
Aleksis Kiven katu 40, lt1 / B13
00510 Helsinki, Finland
+358 40 770 0316
[email protected]