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Terms and conditions

Orders

Teemu Järvi Illustrations products can be purchased by making an order in our online store. The customer is responsible for making sure that the information you provide is accurate and up-to-date. After placing the order, the customer will receive an Order confirmation by email. If the payment process is cancelled, the order is also cancelled automatically. Once the order has proceed to shipping the customer will receive a tracking code by email. The customer is bond to order and terms and conditions of each order that is in force at the time of ordering.

Delivery

We deliver worldwide from Finland. Domestic deliveries are shipped via Posti with in 1-3 business days. Export deliveries are shipped via GSL and DHL and the estimated delivery times are 2-5 business days. Shipping costs are in Finland 7,90€, in EU countries 14,90€ ja outside the EU 24,90€.

Payment methods and prices

All payments are made by through Finnish online banks or credit cards Visa, Visa Electron, Mastercard, Diners Club, JCB ja Eurocard and American Express. 

Payment Service Provider

Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant.

Paytrail Plc
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Phone: +358 207 181 830
Business ID 2122839-7

For reclamations, please contact sales@teemujarvi.com

The prices include 24% VAT. Shipping cost will be added automatically in all orders. Teemu Järvi Illustrations Oy reserves the right to change the prices.

Returns

Products ordered from the online shop have a 14-day exchange and return right.
The returned products must be returned complete and unused in their original packaging.
If you wish to make a return or the product is incorrect, please contact us via e-mail sales@teemujarvi.com

General

Teemu Järvi Illustrations receives the right to modify, alter or update these terms and conditions. The customer is expected to read through and accept the current terms before placing an order. We will not be held responsible for any delay, failure, damaged goods or any indirect or consequential loss that arises from any cause that is beyond our reasonable control. All copyright and other intellectual property rights in and relating to the materials presented on these pages are owned by Teemu Järvi. Any unauthorized or unlawful copying, downloading or use is prohibited. All photos are copyright protected.

Contact

Please do not hesitate to contact us if you have any questions.

Teemu Järvi Illustrations Oy
Aleksis Kiven katu 40, lt1 / B13
00510 Helsinki, Finland
+358 40 770 0316
sales@teemujarvi.com